Contact Us

Please contact Your Account Manager for RMA support.

Return Policy

Customer Error:
If products are received at Heizka Cable within 30 days of invoice date, the customer will be held accountable for freight charges only.

If products are received at Heizka Cable after 30 days of invoice date, the customer will be accountable for a 15% restocking fee and freight charges.

Returns will not be accepted 90 days after invoice date.

Company Error:
Heizka Cable will exchange or refund accordingly.

Technical Support 

NEW YORK
9 Tarkett Drive, Unit 30 New Windsor, NY 12553
Business Hours:
Monday – Friday: 8:00 AM – 5:00 PM (EST)
Email: Sales@heizka.com

HEIZKA EUROPE
Gasgracht 3, 7941 KG Meppel, Netherlands 
Business Hours:
Monday – Friday: 8:00 AM – 5:00 PM (EST)
Email: Europe@heizka.com

HEIZKA ASIA
107 Eunos Ave 3, #01-02 Storefriendly Centre, Singapore 409837
Business Hours:
Monday – Friday: 8:00 AM – 5:00 PM (EST)
Email: Asia@heizka.com