Contact Us
Please contact Your Account Manager for RMA support.
Return Policy
Customer Error:
If products are received at Heizka Cable within 30 days of invoice date, the customer will be held accountable for freight charges only.
If products are received at Heizka Cable after 30 days of invoice date, the customer will be accountable for a 15% restocking fee and freight charges.
Returns will not be accepted 90 days after invoice date.
Company Error:
Heizka Cable will exchange or refund accordingly.
NEW YORK
Add: 9 Tarkett Drive, Unit 30 New Windsor, NY 12553
Business Hours:
Monday – Friday: 8:00 AM – 5:00 PM (EST)
HEIZKA EUROPE
Add: Gasgracht 3, 7941 KG Meppel, Netherlands
Business Hours:
Monday – Friday: 8:00 AM – 5:00 PM (EST)
HEIZKA ASIA
Add: 470 North Bridge Road, #05-12 Bugis Cube, Singapore 188735
Business Hours:
Monday – Friday: 8:00 AM – 5:00 PM (EST)
Email: Asia@heizka.com